Douglas J. Furlong is leading the February 27, 2014 (10:00am-11:45am session) of the Alternative Dispute Resolution CLE presented by the MSBA, to be held at the Ecker Business Training Center in Columbia, Maryland, entitled “Effective Mediation of Commercial Insurance and Other Multi-Use Disputes“. Click on the link to register today!  This session will cover explaining process, mediator’s role and setting parties expectations, opening statements, join sessions or caucuses, presentations by selected fact or expert witnesses for parties, documentary or illustrative exhibits, credibility of mediator and presentations by parties, effective approaches to impasse, and more.